Flights

About your flight. Everything you need to know.

Check-in times and procedures

Details of how and when to check in.
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Photo ID

Checking in, forms of ID, tickets etc.
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Refusal of embarkation

Persons permitted on the aircraft.
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Delays

We intend to provide you with an excellent level of service.
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Baggage policy

Baggage allowance and restrictions.
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Baggage security

Security rules & restrictions at airports.
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Boarding

Boarding normally begins 20 minutes before departure...
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Safety on board

Passenger comfort and safety; expectant mothers; carriage of animals; etc.
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In-flight service

In-flight services will vary depending on the length and route of your journey.
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In-flight food

You can pre-order a meal - Adult meals start from £6 each way.
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Day before check-in at London Gatwick

A free of charge service for passengers flying with us
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Self service check-in

New initiative will offer customers an alternative way of checking in at no extra cost
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Sports equipment, musical instruments, bicycles etc.

Guarantee space within the aircraft hold for your equipment by contacting us ...
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Excess baggage

Save money by pre-booking excess baggage, price varies by route.
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