Flights

Day before check-in at London Gatwick (North Terminal)

Our Day Before Check-in (DBCI) facility is available to all passengers flying from London Gatwick Airport with Thomson Airways. This service is free of charge, and there’s no need to pre-book.

DBCI is available to all passengers travelling on all our flights that have a scheduled departure time of 12:00 (midday) or earlier.

DBCI desks open between 12:00 (midday) and 22:00.

The details

At London Gatwick Airport, you can save time by checking in at the airport between 12:00 – 22:00 hours on the day before you travel. Ideal for families, this means less time spent at the airport on the day of departure. To comply with the Department for Transport security requirements, ALL members of your party must present themselves at the airport check-in. You will need to take everyone’s ticket, passports and all baggage. Our agents will then explain the arrangements for your departure the next day. Subject to availability.

All TOM flights now check-in at North Terminal, Zone A

Instructions : The day before the flight...

  1. Any time between 12:00 (midday) and 22:00, pax go to LGW (North Terminal, Zone A) with all pax travelling on the same booking, their tickets and passports, and all baggage. Use our easy to find ‘Day Before Check-In’ Desk
  2. Pax are asked security questions relating to their baggage. Hold baggage is then checked, weighed and tagged, and dispatched as normal.
  3. Pax as presented with boarding cards* (unless travelling to USA, see notes below) and receipts for checked-in baggage. Pax can relax, take it easy, and don’t need to return to the Airport until the following morning
Please note
Pax travelling to destinations requiring additional security at check-in (currently all USA flights) will not be issued with boarding cards at the point of DBCI. Pax still follow the procedure above, but will need to return to Check-n the following morning to pick up boarding cards. This is in line with international security requirements, and in common with the majority of airlines operating flights from UK to the USA.

Instructions : On the day of departure...

  1. Pax go to LGW North Terminal, pass by check-in, and walk straight to the queue for Airport Security, with sufficient time to reach the Departure Gate at least 1 hour prior to the scheduled departure time.
  2. Remember, only one piece of hand baggage per person which must meet the current TOM size limitations*. Liquid restrictions still apply in hand baggage.
  3. Sit back, relax… it’s almost time to fly
Please note there are size limitations for hand/cabin baggage (Winter 2008/9 flights):
Maximum weight (Flight Only) : 10kg
Maximum weight (Standard, Skytours, Lates, Sunstart) : 5kg
Maximum weight (Premium products, Prem Cabin Upgrade, Thomson Cruises) : 5kg
Maximum dimensions : 55cm x 45cm x 25cm

Midnight Check-In

Passengers that with a scheduled departure time of 08:00 or earlier may choose to check-in through the night, with our Midnight check-in service, open from Midnight. The rest of the procedure is as detailed above.